A Handbook for Measuring the Costs and Quality of Access to Justice

tags

Justice Metrics

Notes

the path to justice is evaluated by how users of justice answer the following three questions:

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anticipated amount of transaction costs determines whether the users will do something to solve the problem

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Time, lost opportunities, and foregone earnings are examples of the opportunity costs of the paths to justice

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getting justice is associated with significant amounts of stress, emotions, and damage to relationships

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Researching the users’ experiences on paths to justice requires observational design

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Data Collection Methods

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InstantScan TISCOnnaire

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QuickScan TISCOnnaire

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ThoroughScan TISCOnnaire

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